Privacy Policy

Last Updated: 19 October 2026

Welcome to ASP Solutions. We value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us or enquire about our products.

1. Information We Collect

We collect personal information that is reasonably necessary to operate our business and respond to customer enquiries.

Depending on your interaction with ASP Solutions, we may collect:

• Your name and contact details, including phone number and email.
• Your address or location when required for a product enquiry, order or delivery.
• Laptop brand, model, product requirements and component details.
• Information submitted through website forms, WhatsApp, email or telephone.
• Website usage information, where collected through cookies or analytics technologies.

2. How We Collect Information

We may receive personal information when you:

• Contact us about laptop spare parts or computer accessories.
• Request product availability, pricing or compatibility details.
• Fill out a contact or enquiry form on our website.
• Communicate with us through phone, WhatsApp or email.
• Use website features that collect technical usage information.

3. How We Use Your Information

ASP Solutions may use the information we collect for the following purposes:

• To respond to customer enquiries and requests.
• To provide information about laptop spare parts and accessories.
• To help customers enquire about product compatibility, availability and pricing.
• To process and manage purchases, orders or deliveries, if applicable.
• To maintain customer communication.
• To improve website functionality and customer experience.
• To comply with applicable legal obligations.

4. Information Sharing

ASP Solutions does not sell customers' personal information.

We may share relevant information with service providers or business partners when necessary to fulfil a customer request, process an order, arrange delivery or maintain website operations.

We may also disclose information when required by applicable law or a valid legal process.

5. Marketing Communications

We may communicate product updates, offers or promotional information when permitted by law and with any required consent.

If you no longer wish to receive promotional communications, you may contact us to request that such communications stop.

6. Cookies and Analytics

Our website may use cookies and similar technologies to provide website functionality, understand visitor interactions and improve the browsing experience.

If website analytics or advertising measurement tools are enabled, they may collect information such as browser type, device information, pages visited and website interactions.

Visitors can manage certain cookies through their browser settings. Additional notices or consent options may apply.

7. Data Security

We aim to use reasonable security measures to help protect personal information from unauthorized access, misuse, alteration or loss.

However, no method of internet communication or electronic storage is completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to manage enquiries, complete relevant business activities, maintain appropriate records or comply with legal obligations.

Information that is no longer required will be deleted or appropriately handled in accordance with applicable requirements.

9. Access and Correction

You may contact ASP Solutions to request access to your personal information, correction of inaccurate details or deletion of information, subject to applicable law and legitimate retention requirements.

We will review and respond to requests in accordance with applicable requirements.

10. Third-Party Websites

Our website may contain links to third-party platforms, including WhatsApp and Google Maps.

These external platforms maintain their own privacy policies. We encourage visitors to review those policies before providing personal information.

11. Changes to This Privacy Policy

ASP Solutions may update this Privacy Policy periodically to reflect changes in website functionality, business practices or applicable legal requirements.

Updates will be published on this page with a revised last-updated date.

12. Contact ASP Solutions

For questions, complaints or requests relating to privacy and personal information, please contact us.